Waveney River Centre is a Holiday Park and Marina located in the southern Norfolk Broads – one of Europe’s finest & most important wetlands. The Park adjoins the main river and is surrounded by marshes, nature reserves and abundant wildlife.
We try to ensure that our accommodation and facilities are available to as many different people as possible. The reception, shop, launderette, showers & WCs and two of our holiday lodges are all considered suitable for people with mobility difficulties, including those confined to a wheelchair.
The Park is located on a slope, which presents some challenges for wheelchair accessibility in certain areas, which are detailed in this statement. Much of the Park is a natural environment and there will be hazards including rabbit holes and slippery surfaces, which could cause problems for those with mobility or visual impairments when unaccompanied. The very close proximity of the river and marina, which are both unguarded, must also be understood.
Pre-Arrival
Holiday options at Waveney River Centre include holiday lodges, apartments, touring pitches and a small hotel.
Facilities include indoor heated swimming pool, pub restaurant, shop and children’s playground.
Waveney River Centre is accessible by car or by boat. There are no public transport links directly to the Park.
The nearest bus stop is about 1.5 miles from the Park at Burgh St Peter (Anglian Buses, services 577 & 581)
The nearest railway stations are at Beccles (7 miles by car, Ipswich-Lowestoft line), Haddiscoe (6 miles by car, Norwich-Lowestoft line) and Oulton Broad (2.5 mile by foot/ bicycle, Ipswich-Lowestoft and Norwich-Lowestoft lines)
The nearest town is Beccles, 7 miles from the Park and about 20 minutes by car.
Essentials can be purchased from our shop, which is is located in the Waveney Inn. The shop opens in line with the Waveney Inn’s operational times.
The nearest Mobility shop is in Lowestoft (15 miles, 30 minutes), there are a number to choose from, 3 examples included below;
BeActive Mobility - 01502 568848
Lowestoft Shop Mobility - 01502 588857
East Coast Mobility - 01502 514500Disabled toilets are available on the Park, two of our holiday lodges and hotel rooms are designed to be accessible by wheelchair.
Arrival & Car Parking Facilities
There is a large free car park in the arrival area, adjacent to Reception. At certain time of the year parts of the car park are not accessible.
There are at present no designated spaces for disabled people.
The car park is surfaced with fine gravel and slopes upwards towards the Reception access ramp
Once checked-in, you can drive your car to your holiday accommodation or pitch.
Road surfaces throughout the park are either tar & chip or gravel
All holiday lodges have dedicated parking adjacent for 1-2 cars.
All touring & some camping pitches include room for your car on your pitch
Our launderette and shower/WC block are surrounded with decking to a minimum width of 1.2m.
There are two 1:12 ramped access points and a third access with three steps up.
The swimming pool is located at the top of a slope, which exceeds 1:12 but is accessible by wheelchair users with assistance.
Main Entrance & Reception Area
Access to the Reception and Shop is directly from the car park, via a decked ramp.
The entrance to the building is wide enough to accommodate a wheelchair and the reception area is on a single flat level throughout.
On entry, the Reception is directly in front of you.
If Reception is closed, the telephone number of our on-call member of staff is displayed on the door.
Seating can be provided in Reception and part of the counter is lowered to assist wheelchair users.
A pad & pen is available.
Public Areas
Most public areas are located on the ground floor, although the natural features of the Park necessitate ramps and steps in certain locations.
It is possible for parts of the car park to be affected by floodwater under very high tide conditions.
There is a 5mph speed limit throughout the Park.
Waste and recycling facilities are generally centralised in the car park area.
Customers may use the telephone in Reception by arrangement.
Holiday lodges & Hotel Accommodation
All holiday lodges are on a single level and most are accessed via a ramp 1.2m wide.
Some of the access ramps may be steeper than 1:12.
Two of our lodges are designed to accommodate the needs of wheelchair users and these have a 1:12 ramp.
Most holiday lodges have views across the marshes from the lounge and balcony
Our accessible lodges have 2’9 wide doors with low thresholds throughout, room for wheelchair turning circles and a wet room with shower seat & transfer handles.
Our hotel accommodation is accessed via the reception area. There are two rooms on the ground floor, and the others are located on the first floor, accessible via a set of stairs in Reception.
Public WCs
There are ten individual WC & shower rooms, one of which is adapted for wheelchair users.
Two of the shower rooms are designed for families and include baby changing facilities, a toddler seat and a wider shower area with movable shower head
All shower rooms are accessed via a key code, provided with your arrival information
Additional WCs are provided to the right of the swimming pool building
Waveney Inn
The Waveney Inn is located beside the Reception building.
The approach to the Waveney Inn is block paved.
The main bar entrance has an access ramp.
The building has been remodelled frequently in the past, resulting in a number of different levels throughout.
The disabled toilet is located close to the main entrance, on the right after you enter.
Launderette
Two front-loading washing machines, two front-loading tumble dryers and a clothes washing sink are provided.
The dryers are above the washing machines in a stacked configuration and wheelchair users may require assistance to use the dryers.
Shop
The shop is located in the Waveney Inn and on a raised level with no ramp access, wheelchair users may require assistance.
Indoor Pool
The Swimming Pool is located at the top of a slope, wheelchair access is possible but assistance is recommended.
Access into the pool is via a number of steps with a handrail.
The pool depth is 1.35m in the deep end and 750mm in the shallow end.
A disabled toilet is available.
There is a family changing room incorporating a wide wet room style shower with seat and handrails.
Touring & Camping Facilities
Touring pitches are all on high ground and include space for a car.
The pitches are not on hardstanding but are well drained.
Camping pitches are on lower ground and some include space for a car.
Chemical toilet disposal point is behind the pool, close to the touring pitches.
The wash up area is located behind the WC block, to the right of the pool building.
Additional Information
Dogs are welcome on the Park and are permitted in some of our holiday lodges.
Assistance dogs are permitted in our lodges.
Smoking is not permitted in any of our buildings or holiday accommodation.
Mobile phone service is generally good throughout the Park.
WiFi service is available.
The fire assembly point is the main car park with fire extinguishers available throughout the park.
Contact Information
Address: Staithe Road, Burgh St Peter, Norfolk, NR34 0BT
Telephone: 01502 677343
Email: reception.waveney@tingdene.net
Hours of operation: Park open all year
Reception hours: 09:00 to 17:30
Reception: Open 7 days a week
Emergency number: 07917 787485
We welcome your feedback to help us continually improve.
If you have any comments please phone 01502 677343 or email reception.waveney@tingdene.net
